Service 05 of 07
AI & Business Automation
Automate the work that eats your team's week. AI used where it genuinely helps, not as decoration.
What usually goes wrong
Skilled people spend a surprising share of the week moving information between systems. It is expensive, and it is invisible.
- 01The same data gets typed into two systems that do not talk
- 02Quotes, invoices and contracts are handled entirely by hand
- 03Routine questions eat a disproportionate amount of support time
How we do it
Process first, platform second
We look for the processes where automation actually pays for itself. Everything we build gets an owner, a fallback and monitoring.
Systems connect through their APIs. The workflow runs in n8n, Zapier, Make or Power Automate. AI takes the steps that need reading, sorting or drafting.
- AI
- Generative AI integration
- AI agents & assistants
- Document extraction & classification
- Summarisation & drafting workflows
- Retrieval over internal knowledge
- Automation
- n8n
- Zapier
- Make
- Power Automate
- Custom API orchestration
- Integration
- REST & webhook integration
- System-to-system data sync
- Error handling & monitoring
- Human-in-the-loop review steps
What changes
What you get out of it
- Hoursback each week
Repetitive handling taken off skilled people's desks.
- Fewermistakes
Consistent rules replace re-typing the same thing twice.
- 24/7processing
Work that carries on whether or not anyone is at a desk.
Anonymised, illustrative engagement profiles. They show the shape of the work, not audited client results.
- 03 · Real Estate & Construction
Getting site data off paper
Site inspections went on paper, then a photo, then an email, then a spreadsheet days later. Nobody could see outstanding issues without rebuilding the picture by hand.
- 04 · Financial Services
Invoice handling without the re-typing
Supplier invoices arrived as PDFs across several mailboxes. A small team opened each one, read it, and typed it into the finance system.
FAQ
Questions we are asked most
With something high-volume, rule-heavy and currently manual. Handling documents, sorting enquiries, keeping two systems in step. Those pay back fast and set you up for more.
We use AI only where it is genuinely reliable. A person stays in the loop wherever a mistake would be costly. Every workflow is logged and alerted on.
The work we do removes admin, not roles. The point is capacity: the same team handling more, without headcount growing at the same rate.
Start here
Ready to talk about ai & business automation?
Tell us where the manual work sits, where the numbers disagree, or where your systems stop talking to each other. You will get a written point of view within one business day.